Customer Care

Here at Nox Caelo it is extremely important to me that you feel both safe and confident when shopping with us. If you have any issues, questions or queries please do not hesitate to contact us via our contact page above, or directly email us at shopnoxcaelo@gmail.com

Privacy & Safety

The privacy of your personal information is extremely important to us, and will always be respected. Any information that we receive is used solely by us to conduct our business and complete your orders. Your information will never be disclosed to any outside, or third parties other than for the purpose of processing your payment of your orders.

Shipping Policy

We ship to the UK, and also internationally. All orders are aimed to always be dispatched within 3 - 5 working days of when the order is placed. All items are handmade to order. Standard Shipping and Tracked Shipping are available to select, please note if you select Standard Shipping we are not liable for your parcel once it has been dispatched. If you select tracked shipping, please drop us an email and we'll be more than happy to send your tracking info over! 

Accepted Payments

PayPal and Card Payments via Wix Payment.

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